| Cause |
Rectification |
How? |
| Noise while riding in 0.7 |
First check if the noise could be coming from other components on the bike: Bottom bracket, spokes, worn out chain, … |
- Ensure the thru axle is tightened to the correct torque (10Nm).
- Ensure correct spacer set-up (use a cone spacer if needed, if using a metal spacer ensure there is a plastic spacer assembled at both sides).
- Check torque arm friction (if the torque arm bolt is metal, swap it for a plastic variant).
- For bikes with closed drive side dropout (with split threaded end): Apply grease at inside of closed dropout to reduce rubbing of threaded end inside the dropout.
|
| Noise while riding in 1:1 |
First check if the noise could be coming from other components on the bike: Bottom bracket, spokes, worn-out chain, … |
- Ensure that the thru axle is tightened to the correct torque (10Nm).
- Ensure a correct spacer setup (use a cone spacer if needed, if using metal spacers, ensure there is a plastic spacer assembled at both sides of the metal spacer).
- For bikes with a closed drive side dropout (with split threaded end): Apply grease at the inside of the closed dropout to reduce rubbing of threaded end inside the dropout.
|
| Noise in both gears |
First check if the noise could be coming from other components on the bike: Bottom bracket, spokes, worn out chain, … |
- Ensure that the thru axle is tightened to the correct torque (10Nm).
- Ensure a correct spacer setup (use a cone spacer if needed, if using metal spacers, ensure there is a plastic spacer assembled at both sides of the metal spacer).
- For bikes with a closed drive side dropout (with split threaded end): Apply grease at the inside of the closed dropout to reduce rubbing of threaded end inside the dropout.
|
| Noise when freewheeling |
Check the correct installation of the wheel in the bike. |
- Check for lateral play.
- Make sure the wheel and the hub are correctly installed:
- cassette in notches of the hubshell.
- Plastic shim between cassette and driver.
- Lockrings tightened at 40Nm
- Correct torque arm installed: Torque support arm compatibility.
- Disc and centerlock ring correctly installed and tightened.
- Thru axle completely tightened (hand-tight, approx 10 Nm) regardless of direction of shifter lever,
- Correct threaded end installed: Selecting and installing the thru axle
Note: You can expect a noise of the ratcheting mechanism, this is a silent humming sound and is normal.
If, after the above checks, there still is another sound: Contact Classified.
|
| Noise when pedaling under heavy load |
First check if the noise could be coming from other components on the bike: Bottom bracket, spokes, worn out chain, … |
See 'noise in both gears' |